Postage and returns

Postage

Choose between an ordinary insured parcel (allow 3-5 working days), counter-to-counter courier delivery to your local Post Office (delivery in 24 hours) or door-to-door delivery (overnight to your doorstep).

1. Ordinary insured (3-5 working days, to collect at your Post Office)
R45 anywhere in South Africa.

2. Overnight courier, counter-to-counter (collect at your Post Office)
R79 anywhere in South Africa

3. Overnight courier, door-to-door (delivered to your doorstep)
R129 anywhere in South Africa

On ordering, you will receive a full quote for all products requested, including postage options and payment methods.

Discreet packaging

To ensure your right to privacy, our parcels are sent in discreet, unmarked brown boxes and envelopes. The contents of the parcel are not listed on the outside of the package. Our company name does not appear on the outside and a box number is given as the return address. No further contact details will be available on the packaging. We also offer discreet delivery by courier direct to you within 24 hours of receiving your payment.

Returns policy

If a product is defective, it must be returned at own expense within 14 days to our postal address, either via priority mail or as an insured parcel, and it will be replaced. If no replacement item is available, we will refund you. We regret that due to the intimate nature of our products we do not accept the return of an item that has been used.

Please see our Terms and Conditions for full details.

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